June 14 marks the day I picked-up my Model S in 2013. People often ask me if I still like the car? Have I had any problems? Would I buy another one?
Yes, I still love my car. Everyday it is a joy to drive for all the reasons that have been expounded thousands of times over by Model S owners like me. The item that was somewhat concerning to me prior to owning one was the battery, or batteries in this case. Would it keep taking a charge quickly? Would it lose power or discharge faster over time? I have noticed nothing that would lead me believe that there has been any degradation in the battery at all.
My car charges as fast as it every has, and I’ve charged it almost every day since I drove it home. It carries me reliably along the displayed range of miles and the acceleration still produces that wide Tesla grin. In short it has exceeded by durability test, at least so far.
I do find it to be a big car and the turning radius is wide, which means you have to be careful in narrow parking ramps or in tight traffic spots. And no you can’t really have the same kind of fun if you wish to take a road trip, despite all those Superchargers and the recent installation of range anxiety features now built into to the software. But I’m a careful driver and I tend to get on a commercial jet liner for my trips, so I didn’t buy the Supercharger option.
On the service side, here’s what I’ve had done.
- The windshield washer jets that squirt solvent on the windshield were aligned too low, not allowing the wipers to do a thorough job of cleaning. I took it into the Highland Park service center and they made an adjustment that fixed the problem. They also performed some minor service bulletin work related to minor creaking here and there. No charge.
- One day I returned home from work and plugged in car. There are lights that display around the car charging input plug to tell you the mode of the charge. Blue means preparing for charge, green means it’s charging normally and amber means there is a problem and the car is not charging. No matter how often I plugged and unplugged the cord or wiggled it around when in, the amber light would not go away. They sent a technician to my home the next morning who determined that I had a faulty power cord. He replaced it and I’ve had no problem since then. No charge.
- Chicago winters are harsh. Cold, ice and snow are frequent, so having a good windshield defroster is critical. I found the Model S was not doing a good job at diffusing the heat evenly across the width of the front glass. Same service center swapped out the deflector on the dash with one that had a different vent pattern. Problem solved, no charge.
- Lastly, I have heard that paying attention to tire rotation is important on the Model S. When I reached 6,000 miles I called the service center. They came to my place of work, picked-up the car, performed the rotation, cleaned the car and returned it before my work day was over. Again no charge.
That’s the extent of my need for service. No cash outlay and no inconvenience. They either came to me or I went in when it fit my schedule.
The Tesla Model S is not for everyone, but it is for me. If fits my aesthetic, my love of technology and design. It also feels good to support a company trying to do something completely different from everyone else in the car industry. Detroit, et. al. have no doubt been building tech into their cars for a while, but they user interface is a mess. They will learn from Tesla and improve their cars, not because they fear Tesla, but because they will realize that they can do better.